Privacy Policy for Wonderstar s. r. o.

1. Privacy Policy Overview

Wonderstar s. r. o. is committed to handling your personal data with care, transparency, and respect. This Privacy Policy describes how we collect, process, and protect your information when you browse Searou Teguide, review our premium cruise liner and onboard casino insights, or contact us for inquiries, consultations, or other professional services.

This Policy applies to all users of our website located at https://searouteguide.com, including visitors from Australia, Europe, and other regions. It covers data collected through our web forms, email communications, and any other channels linked to the Searou Teguide platform.

By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy. Where required by law, we will seek your explicit consent for certain processing activities, including marketing communications or specific cookie usage.

2. Information Collection

We collect personal information that you voluntarily provide to us when interacting with Searou Teguide, as well as certain technical data generated automatically when you access our content about cabins, dining, casinos, and ship infrastructure.

2.1 Information you provide directly

When you use our website or contact us, you may provide the following categories of personal data:

• Contact details: such as your name, email address, telephone number, and country or region when you use forms on our Contact Us page or reach out for inquiries.
• Inquiry and booking details: information related to your cruise preferences, travel dates, interests in staterooms, dining, or onboard casino experiences, and any other details you choose to include in your message.
• Professional information: such as your company name, role, or business needs if you contact us on behalf of a corporate client.
• Communication content: copies of your correspondence with us, including emails and form submissions, which we retain for record-keeping, service quality, and compliance purposes.

2.2 Information collected automatically

When you visit our website, we may automatically collect certain technical data to help us understand how Searou Teguide is used and to optimise performance:

• Usage and analytics data: pages visited (such as cabins, dining, casino, or guides), time spent on each page, referral sources, and click paths.
• Device and browser information: IP address, browser type and version, operating system, device identifiers, and approximate geographic location.

We generally collect this information using cookies and similar tracking technologies, as explained in the Cookies & Tracking Technologies section below.

2.3 Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, including responding to your queries, managing potential business relationships, complying with legal obligations, resolving disputes, and enforcing our agreements. Where possible, we may anonymise or aggregate data so it can no longer be used to identify you.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to support the secure and efficient operation of Searou Teguide, enhance user experience, and gain insights into how visitors interact with our luxury cruise and onboard casino content.

3.1 What are cookies?

Cookies are small text files placed on your device when you visit a website. They help us recognise your browser, remember your preferences, and understand how you engage with pages such as reviews or fleet. Cookies used on Searou Teguide typically fall into the following categories:

• Strictly necessary cookies: required for core site functionality, such as security features and essential navigation.
• Performance and analytics cookies: used to measure website traffic, track performance, and help us refine content and structure.
• Preference cookies: used to remember your settings or choices, where applicable.

No personal images or biometric identifiers are linked to your browsing activity. We do not use cookies to display personalised casino gaming imagery that could be associated with your personal identity.

3.2 Managing cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact your experience on Searou Teguide and limit access to some features. For more detailed information about our use of cookies, please refer to our dedicated Cookie Policy.

4. Use of Personal Data

We use the personal data we collect for clearly defined and lawful purposes related to operating Searou Teguide and providing our services.

4.1 Service and communication purposes

• Responding to inquiries: to reply to your messages, questions, or requests submitted via our forms or direct email.
• Consultations and booking-related support: to understand your cruise interests, cabin and suite preferences, dining expectations, or onboard casino requirements and to provide relevant information or proposals.
• Customer relationship management: to maintain records of our interactions with you and provide consistent, high-quality service over time.

4.2 Marketing and content optimisation

• Marketing communications: where permitted by law and, where required, with your consent, to send you curated insights, updates, or invitations related to our cruise liner reviews, onboard entertainment, and infrastructure content.
• Analytics and performance: to monitor how visitors interact with key pages such as infrastructure, dining, and casino, helping us improve layout, navigation, and overall user experience.

4.3 Legal and compliance purposes

• Legal obligations: to comply with applicable legal, regulatory, tax, or accounting requirements.
• Protection of rights: to protect the security, integrity, and lawful interests of Wonderstar s. r. o., our users, and our partners, including fraud prevention and cybersecurity monitoring.

5. Data Sharing & Disclosure

We do not sell your personal data. We only share your information with carefully selected third parties when necessary for the purposes described in this Policy, and always in line with applicable laws.

5.1 Service providers and partners

We may share personal data with trusted third-party vendors who assist us in operating Searou Teguide and delivering our services, such as:

• Website hosting, infrastructure, and security providers
• Analytics and performance measurement tools
• Professional advisors (for example, legal, compliance, or accounting services)

These third parties are authorised to process your data only as necessary to provide services to Wonderstar s. r. o. and are bound by contractual obligations to safeguard your information.

5.2 Legal and regulatory disclosures

We may disclose your personal data where we reasonably believe it is required to:

• Comply with applicable laws, regulations, or court orders
• Respond to lawful requests from regulatory authorities or law enforcement
• Protect the rights, property, or safety of Wonderstar s. r. o., our users, or the public

5.3 Business transitions

In the event of a merger, acquisition, restructuring, or similar corporate transaction involving Wonderstar s. r. o., your personal data may be transferred as part of the business assets, subject to appropriate confidentiality and data protection safeguards.

6. International Data Transfers

Wonderstar s. r. o. operates internationally, with business links to Australia, Europe, and other regions. As a result, your personal data may be transferred to, stored in, or processed in jurisdictions outside your country of residence, including Australia and European Union member states.

Where personal data is transferred across borders, we implement safeguards designed to ensure an equivalent level of protection as required by applicable data protection laws. These measures may include:

• Using data centres and service providers that apply robust security and privacy standards
• Entering into data processing and data transfer agreements that include appropriate contractual protections
• Relying on relevant legal mechanisms for international data transfers, where applicable

By using Searou Teguide and providing your information, you acknowledge that your data may be processed in countries with different data protection regimes, while we continue to apply appropriate safeguards.

7. User Rights and Choices

Depending on your location and applicable law, you may have certain rights in relation to your personal data. We respect these rights and will respond to any legitimate request in accordance with legal requirements.

7.1 Your privacy rights

• Right of access: to request confirmation of whether we process your personal data and to obtain a copy of that data.
• Right to rectification: to request that we correct or update inaccurate or incomplete personal information.
• Right to erasure: to request that we delete your personal data in certain circumstances, for example where it is no longer needed for the purposes for which it was collected.
• Right to restriction: to request that we limit the processing of your data in specific situations.
• Right to object: to object to processing based on our legitimate interests, including certain forms of profiling or direct marketing.
• Right to withdraw consent: where we rely on your consent, you may withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

7.2 Exercising your rights

To exercise any of these rights, or to ask a question about how your data is handled, please contact us using the details set out in the Policy Updates & Contact Information section. We may need to verify your identity before fulfilling your request to protect your privacy and security.

If you believe your rights have been infringed, you may also have the right to lodge a complaint with your local data protection authority or relevant regulator.

8. Security Practices

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, taking into account the nature of the data and the risks associated with online services, including content about onboard casinos and gaming lounges.

• Use of secure hosting and infrastructure providers with strong security controls
• Access controls limiting personal data to authorised personnel with a business need
• Encryption, logging, and monitoring measures where appropriate
• Regular review of our security practices and service provider safeguards

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to keep your data protected and to promptly address any suspected issues.

9. Policy Updates & Contact Information

9.1 Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or how we process personal data. Any significant updates will be posted on this page with an updated revision date. Where legally required, we will notify you of material changes and, if necessary, seek your consent.

9.2 How to contact Wonderstar s. r. o.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, you can contact us using the following details:

You may also reach us via the enquiry form available on our Contact Us page. When contacting us about your privacy rights, please include enough detail to allow us to identify you and understand your request.